HomeTechnologyHow Business Phone Systems Can Benefit Your Business

    How Business Phone Systems Can Benefit Your Business

    No matter the size of your business or corporation, having the appropriate phone system is critical to successful communication. There are various options available and it’s essential that you comprehend what each type offers and how it can benefit your enterprise.

    Most business phone systems are VoIP enabled, meaning they use an internet connection to make and receive calls. A reliable nbn(tm) connection and plan are essential elements in ensuring the success of your new system.

    Unified Communications

    Unified Communications (UC) is a technology that unifies all common forms of communication such as voice, video, instant messaging, presence and file sharing into one user-friendly interface. It’s an invaluable resource for businesses seeking to strengthen internal and external connections.

    Unified Communications (UC) also helps boost productivity, cut costs and enhance customer service. Through a single unified system, employees can connect with the right people at the right time from any device – no matter where they are in the world.

    Due to its benefits, UC has become a go-to solution for businesses of all sizes. It can be installed locally or in the cloud and seamlessly integrated with various UC software applications.

    With a UC strategy, mid-market companies can strengthen internal and external connections with customers while streamlining their processes. Furthermore, they can take advantage of the scalability and adaptability that UC offers as it continues to develop and expand.


    VoIP (Voice over Internet Protocol) is a technology that enables making and receiving phone calls over the internet. It can be utilized for both business and personal needs, significantly cutting down on phone bills.

    VoIP requires a broadband (high speed Internet) connection. This can be achieved through cable modem, DSL or an LAN (local area network).

    You can make and receive calls using a computer, special VoIP phone, or an adaptable telephone (ATA). Some VoIP providers provide free ATAs to connect your existing phone to their system.

    Some businesses opt to replace their PBX systems with cloud-based VoIP services, which offer an economical way to expand your business while offering helpful management features that can reduce expenses.

    When selecting a provider, look for features that enable your team to work smarter and keep customers contented. Look for integrated tools like call queuing, recording, and routing that take the strain off both you and your customers.

    Traditional Phone Systems

    Many Australian businesses still rely on outdated phone systems that require hardware installation on-premises. However, the internet has dramatically transformed how business is conducted.

    Many business owners are now seeking ways to upgrade from the old system to the modern one. A VoIP phone system may be a perfect fit, as it’s highly scalable and does not need extra hardware to increase its number of lines.

    When selecting a VoIP system, another important factor to consider is the reliability of your network connection. This factor becomes especially essential if your business relies on making calls over the internet for calls.

    Cloud-based business PBX systems are an ideal solution for companies that wish to streamline their communication processes and boost efficiency. These platforms enable businesses to operate as a service at much lower costs, with much easier maintenance requirements. Furthermore, these platforms can be scaled up or down according to the size of the business and its needs.


    NEC is a leader in the world of business communication. They create and implement solutions that facilitate collaboration across boundaries.

    NEC utilizes cutting-edge technology in their systems, which are renowned for being user friendly and easy to keep running. Their solutions support voice, Unified Communications, Unified Messaging and Mobility-Out-Of-The Box.

    NEC Australia has a proud legacy of producing reliable business phone systems for both small businesses and large corporations alike. Their solutions are user-friendly, efficient, and can easily adapt to the evolving requirements of an organization.

    NEC PBX systems have recently undergone a redesign to be more efficient, featuring hybrid technology. This means users can continue using traditional phone lines (ISDN, PSTN and PRI), while taking advantage of modern IP technology which helps reduce line rentals and call costs.

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